Cancellation Fee

More than sixty (60) days prior to check-in date:
• No penalty
• The pre-paid Xchange Fee will be retained and the week will be saved for future use up to expiry date of the week entitlement usage

Less than sixty (60) days prior to check-in date:
• The pre-paid Xchange Fee is forfeited
• The week will be saved for future use up to expiry date of the week entitlement usage

Less than thirty (30) days prior to check-in date:
• The pre-paid Xchange Fee is forfeited
• The week entitlement is forfeited

Cancellation Protection Option (CPO) @ USD19 / Euro17 – by purchasing CPO at the time of confirming your exchange, should you need to cancel your exchange holiday 29 days or less till the date of check-in, your deposited week will be saved up to the expiry date of usage week entitlement. You have the option of accepting CPO and paying the additional CPO fee on the replacement exchange reservation. No monetary refunds are allowed on cancellations. The CPO is valid for one time cancellation only.

– CPO must be purchased upon exchange confirmation only
– CPO is not available on Bonus Weeks or any other “special” or “promotional offers”
– CPO is not applicable on Guest Certificates
If you decline CPO at the time of confirming your exchange, the cancellation policy applies.

Terms and Conditions

Guest Certificate will be forfeited once cancelled.

Balance from deducted Xchange Fee will be credited on the next Xchange request.
You may then request another exchange for which payment of an additional Xchange Fee may be required.

CPO is valid for one-time cancellation only.

These policies are subject to change from time to time without prior notice to the members.

The above cancellation policies are only valid for bookings made under QVI Club Vacation Memberships.